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Account ID blocked by the GM / Can't reset password

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I've been trying to log since yesterday but my password is apparently incorrect (?) so I was trying to reset. image.png.f73c917877ba75af17da8cc3de7843f2.png

And I can't even try to login because my account was banned for some reason. Can anyone help? I had to create another account so I can post here.

image.png.9d42769aacbb24000e0812a3dd7898fd.png

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6 answers to this question

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10 hours ago, Hades said:

This was due to the account never was verified. 

But I played in this account for a while back then. And I didn't receive any confirmation emails nor I could resend them.

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